Member Service Pro: Part-Time with Growth & Perks

Planet Fitness; Mechanicsburg (Cumberland County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay and schedule

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness’s National Fitness Partners location in Mechanicsburg, PA is hiring a part-time Customer Service Representative. The role starts at $11 per hour with hourly increases after 180 days, 1 year and every 6 months following year.

Shifts are Mon–Thu 5PM–12AM, and you will greet members, answer calls, sign up new members, and process purchases in the POS system. We value friendly, reliable team players who enjoy helping others and keeping a clean, safe club environment.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Tools

POS system

Job description

Planet Fitness’s National Fitness Partners location in Mechanicsburg, PA is hiring a part-time Customer Service Representative. The role starts at $11 per hour with hourly increases after 180 days, 1 year and every 6 months following year.

Shifts are Mon–Thu 5PM–12AM, and you will greet members, answer calls, sign up new members, and process purchases in the POS system. We value friendly, reliable team players who enjoy helping others and keeping a clean, safe club environment.