Member Experience Associate — Part-Time, Evenings & Weekends

Planet Fitness; Conshohocken (Montgomery County); On-site; USD 13,000 - 18,000; Part time

Job summary

Planet Fitness is seeking a Customer Service Representative in Conshohocken, PA, on the second shift. The role starts at $11 per hour with hourly increases at 180 days, 1 year and every 6 months thereafter based on anniversary date.

You will be part of the National Fitness Partners family, the largest Planet Fitness franchise nationwide. Responsibilities include greeting members, processing signups, answering questions, promoting our classes, handling POS transactions, and keeping the club clean

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly.
• Process beverage or merchandise purchases through the POS.
• Promote fitness instruction classes to active and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Tools

POS system

Job description

Planet Fitness is seeking a Customer Service Representative in Conshohocken, PA, on the second shift. The role starts at $11 per hour with hourly increases at 180 days, 1 year and every 6 months thereafter based on anniversary date.

You will be part of the National Fitness Partners family, the largest Planet Fitness franchise nationwide. Responsibilities include greeting members, processing signups, answering questions, promoting our classes, handling POS transactions, and keeping the club clean