Member Services & Gym Sales Specialist

Mountainside Fitness; Arizona; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary gym membership

Personal training discounts

Onsite childcare

Consistent schedules

Pay-on-demand earnings

Growth opportunities

Job summary

Mountainside Fitness is seeking a friendly Member Service Representative to greet members and guests, answer questions, give tours, and promote memberships and club services. You will identify sales opportunities and help members reach their fitness goals in a fast-paced, welcoming environment.

As part of a dedicated team, you will manage data and outreach, log communications in Hub Spot, and strive to meet monthly sales goals while maintaining professional, service-minded interactions with

Qualifications

• Must be at least 18 years or older.
• Must be able to lift a minimum of 30 lbs.
• Must be able to maneuver throughout the club and equipment.
• Physical ability to complete assigned cleaning tasks.

Responsibilities

• Enter data accurately into the computer system.
• Tour, contact, and enter every prospect into the system. Maintain communication with prospects until the sale is complete.
• Document all customer communication in Hub Spot and record follow-ups to verify contact. MSRs will use the company phone for all outreach.
• Sales Performance Standards: meet monthly sales criteria across BE, Personal Training, and other goals.
• Secret Shopper & Professionalism: remain service-minded and start the guest on a membership the same day.

Skills

Customer service

Sales

Communication

Prospect management

Teamwork

Tools

Hub Spot

Job description

Mountainside Fitness is seeking a friendly Member Service Representative to greet members and guests, answer questions, give tours, and promote memberships and club services. You will identify sales opportunities and help members reach their fitness goals in a fast-paced, welcoming environment.

As part of a dedicated team, you will manage data and outreach, log communications in Hub Spot, and strive to meet monthly sales goals while maintaining professional, service-minded interactions with