Member Experience Specialist

Planet Fitness; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness in Phoenix, AZ is seeking a friendly Member Services Representative to greet members, check in guests, and help them pursue their fitness goals in a judgment-free environment.

You will engage with members, explain Black Card amenities, and support daily club operations while maintaining a clean, welcoming space. The role requires energy, reliability, and availability for weekend shifts.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and communication skills.
• Capable of standing and lifting up to 50 lbs.

Responsibilities

• Greet members and guests at the front desk and provide a welcoming experience.
• Assist with club tours and member enrollment.
• Keep the reception area clean, organized, and inviting throughout the shift.
• Support daily club operations and team initiatives.
• Flexibility to work weekends and holidays as needed.

Education

High School diploma or GED

Job description

Planet Fitness in Phoenix, AZ is seeking a friendly Member Services Representative to greet members, check in guests, and help them pursue their fitness goals in a judgment-free environment.

You will engage with members, explain Black Card amenities, and support daily club operations while maintaining a clean, welcoming space. The role requires energy, reliability, and availability for weekend shifts.