Member Services & Membership Sales Pro

Mountainside Fitness; Avondale (AZ); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Fixed schedules

Flexible pay

Growth opportunities

Job summary

Mountainside Fitness in Avondale, AZ seeks a friendly Member Service Representative to welcome members, answer questions, give tours, and promote memberships. You will handle data entry, manage prospects, and strive to meet monthly sales goals while maintaining a high standard of service.

This role offers consistent schedules, on-site work, and opportunities for advancement; prior customer-facing experience is valued.

Qualifications

• Must be at least 18 years old.
• Lift a minimum of 30 lbs.
• Full mobility to move around the club and equipment.
• Strong communication and interpersonal skills.

Responsibilities

• Enter data accurately and manage prospects through the sales process until a sale is completed.
• Tour, contact, and enter every prospect into the system; maintain follow-ups.
• Meet monthly sales goals and contribute to sales of Personal Training or memberships.
• Maintain professional standards; be flexible for shifts and teamwork.
• Attend quarterly training and participate in tours with a GM/DM.

Skills

Customer service

Sales ability

Prospect management

Communication

Job description

Mountainside Fitness in Avondale, AZ seeks a friendly Member Service Representative to welcome members, answer questions, give tours, and promote memberships. You will handle data entry, manage prospects, and strive to meet monthly sales goals while maintaining a high standard of service.

This role offers consistent schedules, on-site work, and opportunities for advancement; prior customer-facing experience is valued.