Member Service & Lending Specialist II

Indiana Members Credit Union; Noblesville (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Indiana Members Credit Union in Noblesville is seeking a Universal Member Service Representative II to deliver exceptional service and handle a broad range of banking transactions. You will advise on financial products and assist with consumer lending needs, while maintaining compliance and accurate recordkeeping.

The role emphasizes strong interpersonal skills, proficiency with technology, and the ability to work collaboratively with branch staff to support members with their banking goals.

Qualifications

• Exceptional interpersonal and communication skills.
• Proficient computer/technology skills.
• Experience in a financial services environment is desirable.

Responsibilities

• Accurately handle member and non-member transactions
• Respond to member inquiries and assist with account needs
• Assist with loan applications processing and closing where applicable
• Maintain compliance with internal policies and regulatory requirements
• Balance cash drawer and process deposits, payments, and other transactions
• Support branch manager and team members as needed

Skills

Member service

Interpersonal skills

Computer literacy

Financial services experience

Education

High School diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

Indiana Members Credit Union in Noblesville is seeking a Universal Member Service Representative II to deliver exceptional service and handle a broad range of banking transactions. You will advise on financial products and assist with consumer lending needs, while maintaining compliance and accurate recordkeeping.

The role emphasizes strong interpersonal skills, proficiency with technology, and the ability to work collaboratively with branch staff to support members with their banking goals.