Member Service & Frontline Training Specialist

Sam's Club; Gastonia (NC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase program

Paid time off and family leave

Company-paid education benefit program

Job summary

Sam's Club is seeking a dedicated associate in Gastonia, NC, to provide excellent member service and maintain checkout areas. The role involves handling transactions, training new associates, and ensuring a safe shopping environment.

Candidates should have retail experience and be familiar with operating register equipment. The position offers a competitive hourly wage, health benefits, and educational assistance through the Live Better U program.

Qualifications

• Retail experience including operating front-end equipment (e.g., cash register).
• Experience working with mobile retail applications is preferred.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout and entrance areas, organizing merchandise.
• Handle payments, returns, and exchanges according to company policies.
• Assist in training new Frontline Services associates.

Skills

Retail experience

Operating front-end equipment

Working with mobile retail applications

Job description

Sam's Club is seeking a dedicated associate in Gastonia, NC, to provide excellent member service and maintain checkout areas. The role involves handling transactions, training new associates, and ensuring a safe shopping environment.

Candidates should have retail experience and be familiar with operating register equipment. The position offers a competitive hourly wage, health benefits, and educational assistance through the Live Better U program.