Member Concierge & Shopping Specialist

Sam's Club; Charlotte (NC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education programs

Job summary

Sam's Club in Charlotte, NC is seeking an hourly Associate to provide member service, promote memberships and benefits, and assist with purchases. You will process orders, manage memberships and credit accounts, and help ensure accurate invoicing.

The role emphasizes safety, teamwork, and delivering value to members while aligning with Walmart's standards. Competitive benefits accompany hourly pay.

Qualifications

• Provides Member service by acknowledging the Member and identifying their needs.
• Assists with purchasing decisions and resolving issues.
• Promotes the Company’s products and services.

Responsibilities

• Manages Membership information and benefits inquiries.
• Processes memberships upgrades and credit account handling.
• Performs order fulfillment and ensuring accuracy of invoices.

Skills

Customer service

Sales & upselling

Teamwork

Communication

Education

None

Job description

Sam's Club in Charlotte, NC is seeking an hourly Associate to provide member service, promote memberships and benefits, and assist with purchases. You will process orders, manage memberships and credit accounts, and help ensure accurate invoicing.

The role emphasizes safety, teamwork, and delivering value to members while aligning with Walmart's standards. Competitive benefits accompany hourly pay.