Member Service & Front End Specialist

Sam's Club; Gaithersburg (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Gaithersburg, MD is looking for a Member Frontline Services associate to deliver friendly member service, operate checkout equipment, and assist with purchases and self-service technology.

You will promote Sam's Club products, handle payments and returns, resolve member issues, and help maintain a safe, organized store environment while supporting training and teamwork with managers and colleagues.

Qualifications

• Retail front-end operations experience including checkout equipment.
• Familiarity with mobile retail applications and self-checkout.
• Customer service oriented with ability to resolve issues.

Responsibilities

• Provides member service.
• Maintains checkout area.
• Resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Gaithersburg, MD is looking for a Member Frontline Services associate to deliver friendly member service, operate checkout equipment, and assist with purchases and self-service technology.

You will promote Sam's Club products, handle payments and returns, resolve member issues, and help maintain a safe, organized store environment while supporting training and teamwork with managers and colleagues.