Member Service Associate - Entry-Level Banking

ADP, Inc.; Ketchikan (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

An entry-level MSR I position is opening to provide a positive member service experience. You will handle deposits, withdrawals, transfers, and loan payments while ensuring confidential handling of member information and adherence to policies and regulations.

Key duties include greeting members, answering phones, updating records, and assisting with online banking activation. Strong math, communication, and computer skills are essential.

Qualifications

• Education equivalent to a four-year high school education.
• Ability to effectively communicate verbally and in writing.
• Professional appearance and positive community image.

Responsibilities

• Greet and welcome members.
• Perform deposits, withdrawals, transfers, and loan payments.
• Answer phones, file, shred, and scan documents.
• Update member information and activate online banking.

Skills

Professional appearance

Communication skills

Customer service

Attention to detail

Math skills

Computer skills

Teamwork

Flexibility

Confidentiality

Education

High school diploma

Tools

Credit union systems

Job description

An entry-level MSR I position is opening to provide a positive member service experience. You will handle deposits, withdrawals, transfers, and loan payments while ensuring confidential handling of member information and adherence to policies and regulations.

Key duties include greeting members, answering phones, updating records, and assisting with online banking activation. Strong math, communication, and computer skills are essential.