Member Sales Specialist: Premium Client Experience

Serenity Healthcare; Holladay (UT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Job summary

Serenity Healthcare in Holladay, UT is seeking a Member Sales Associate to help clients understand options, feel informed, and move toward decisions with confidence. This onsite, full-time role is built on high-touch service, measurable outcomes, and a friendly, professional approach.

You will guide clients through options, document details, and meet individual and team targets while maintaining trust and momentum in every interaction. If you thrive in premium service, apply today.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred
• A track record of hitting goals or performance targets, and the self-motivation to keep raising the bar
• You build trust quickly and people feel comfortable with you almost immediately
• You handle rejection well — you don't take it personally, you learn from it and stay focused on the outcome
• Strong active listening skills — you catch what people mean, not just what they say
• Able to manage a high volume of interactions without letting quality slip
• Some leadership experience or the desire to grow into one — team leads and shift supervisors are encouraged to apply

Responsibilities

• Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step
• Listen carefully, ask the right questions, and document client information accurately and thoroughly
• Work toward individual KPIs and contribute to team performance goals with consistency and accountability
• Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving
• Coordinate handoffs between internal teams to ensure the client experience stays seamless
• Follow up with clients to keep momentum moving and ensure nothing falls through the cracks

Skills

Customer-facing experience

Goal achievement

Active listening

Handling rejection

High-volume interactions

Leadership potential

Job description

Serenity Healthcare in Holladay, UT is seeking a Member Sales Associate to help clients understand options, feel informed, and move toward decisions with confidence. This onsite, full-time role is built on high-touch service, measurable outcomes, and a friendly, professional approach.

You will guide clients through options, document details, and meet individual and team targets while maintaining trust and momentum in every interaction. If you thrive in premium service, apply today.