Member Sales & Front Desk Concierge

ComForCare Home Care (Raleigh, NC); Baxter (MN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

Planet Fitness in Baxter, MN seeks a Customer Service Representative to greet members, assist with tours and sign-ups, and ensure a positive guest experience at the front desk.

The role supports member check-ins, handles inquiries, and directs questions to the Club Manager or appropriate supervisor. Good communication, basic computer skills, and a friendly, professional demeanor are essential.

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills are essential.
• Basic computer proficiency is needed.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks and answer phone inquiries politely.
• Take information calls and tours and assist with sign-ups and cancellations.
• Assist in member check-ins and updating member accounts.
• Forward issues to the Club Manager or supervisor as needed.
• Help maintain cleanliness and neatness of the club.

Skills

Customer service

Basic computer skills

Honesty and ethics

Job description

Planet Fitness in Baxter, MN seeks a Customer Service Representative to greet members, assist with tours and sign-ups, and ensure a positive guest experience at the front desk.

The role supports member check-ins, handles inquiries, and directs questions to the Club Manager or appropriate supervisor. Good communication, basic computer skills, and a friendly, professional demeanor are essential.