Member Relationship Specialist — Growth, Incentives & Service

Northland Area Federal Credit Union; Michigan; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Benefits package

Job summary

Northland Area Federal Credit Union in Mio, Michigan is seeking a Full-Time Member Relationship Representative to be the friendly face of our branch.

You will deliver personalized service, handle daily transactions with accuracy, and help members achieve financial goals by educating them on products and services. This role rewards teamwork, growth, and a genuine commitment to community banking with opportunities for advancement. Join a team that values exceptional service and local impact.

Qualifications

• Experience delivering exceptional customer service in a financial setting.
• Ability to educate members on products and services.
• Strong interpersonal skills and problem-solving abilities.

Responsibilities

• Provide outstanding service as the face of the branch.
• Process daily transactions with accuracy and efficiency.
• Achieve member education and service goals.
• Promote a broad range of financial products to help members thrive.

Skills

Customer service excellence

Sales experience

Financial services knowledge

Education

High school diploma or equivalent

Job description

Northland Area Federal Credit Union in Mio, Michigan is seeking a Full-Time Member Relationship Representative to be the friendly face of our branch.

You will deliver personalized service, handle daily transactions with accuracy, and help members achieve financial goals by educating them on products and services. This role rewards teamwork, growth, and a genuine commitment to community banking with opportunities for advancement. Join a team that values exceptional service and local impact.