Member Relationship Representative

Northland Area FCU; Big Creek Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Job summary

Northland Area FCU in Mio, Michigan seeks a Full Time Member Relationship Representative to be the face of our credit union. Deliver outstanding service, process daily transactions, and help members achieve financial goals.

You bring warmth, problem solving, and a professional presence. We offer incentive pay, annual bonuses, paid training, and real opportunities for advancement in a supportive team environment.

Qualifications

• Must possess and maintain a valid driver’s license; prior credit union or financial institution experience preferred.
• Customer service or sales experience is desirable.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Deliver outstanding service and handle daily financial transactions with accuracy.
• Meet member education and service goals and promote a wide range of products.
• Be the face of the credit union at the Mio branch, building trust with members.

Skills

Customer service

Sales

Financial experience

Communication

Job description

Your Next Career Move Starts Here! ****

We are seeking candidates for a Full Time, Member Relationship Representative position at our Mio Branch.

Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role? To b e the face of our credit union!

Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If You:

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here:

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications : Must possess and maintain a valid driver's license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better?

Your members are waiting!

Equal Opportunity Employer

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