Member Success & Service Specialist

Northland Area FCU; Big Creek Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Job summary

Northland Area FCU in Mio, Michigan seeks a Full Time Member Relationship Representative to be the face of our credit union. Deliver outstanding service, process daily transactions, and help members achieve financial goals.

You bring warmth, problem solving, and a professional presence. We offer incentive pay, annual bonuses, paid training, and real opportunities for advancement in a supportive team environment.

Qualifications

• Must possess and maintain a valid driver’s license; prior credit union or financial institution experience preferred.
• Customer service or sales experience is desirable.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Deliver outstanding service and handle daily financial transactions with accuracy.
• Meet member education and service goals and promote a wide range of products.
• Be the face of the credit union at the Mio branch, building trust with members.

Skills

Customer service

Sales

Financial experience

Communication

Job description

Northland Area FCU in Mio, Michigan seeks a Full Time Member Relationship Representative to be the face of our credit union. Deliver outstanding service, process daily transactions, and help members achieve financial goals.

You bring warmth, problem solving, and a professional presence. We offer incentive pay, annual bonuses, paid training, and real opportunities for advancement in a supportive team environment.