Member Relationship Representative

Northland Area FCU; Tawas City (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Advancement opportunities

Benefits package

Job summary

Northland Area FCU in Tawas City, MI, seeks a Full Time Member Relationship Representative to deliver outstanding service, process daily financial transactions, and help members achieve their financial goals.

You will promote a range of products, meet service targets, and join a team that values training, advancement, and comprehensive benefits.

Qualifications

• Experience in customer service or banking preferred.
• Ability to handle daily financial transactions with accuracy.
• Strong communication and problem-solving skills.
• Valid driver4 license required.

Responsibilities

• Deliver outstanding service to members in person and over the phone.
• Handle daily financial transactions with accuracy and speed.
• Meet member education and service goals.
• Promote a wide range of products that support members09 financial health.

Skills

Customer service experience

Financial experience

Attention to detail

Professional communication

Education

High School Diploma or equivalent

Job description

Your Next Career Move Starts Here!

We are seeking candidates for a Full Time, Member Relationship Representative position at our Tawas location.

Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role? To be the face of our credit union!

Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If You:

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here:

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications: Must possess and maintain a valid driver's license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Check us out at: Careers - Northland Area FCU

Equal Opportunity Employer

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