Member Experience & Education Specialist

Northland Area FCU; Gaylord (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Amazing benefits package

Job summary

Northland Area FCU in Gaylord is seeking a Full Time, Member Relationship Representative to be the face of the credit union and deliver outstanding service to our members.

You will handle daily transactions with accuracy, support member education goals, and promote a wide range of products designed to help our members thrive in a fast-paced, service-driven environment. Equal Opportunity Employer.

Qualifications

• Must possess and maintain a valid driver’s license and have relevant customer service or financial experience.
• Experience with cash handling is preferred.

Responsibilities

• Deliver outstanding service to members and handle daily financial transactions with accuracy.
• Meet member education and service goals and promote a wide range of financial products.
• Act as the friendly face of the credit union in a fast-paced, member-focused environment.

Skills

Customer service

Problem solving

Attention to detail

Communication skills

Job description

Northland Area FCU in Gaylord is seeking a Full Time, Member Relationship Representative to be the face of the credit union and deliver outstanding service to our members.

You will handle daily transactions with accuracy, support member education goals, and promote a wide range of products designed to help our members thrive in a fast-paced, service-driven environment. Equal Opportunity Employer.