Member Relationship & Banking Advisor

Paycom; Olathe (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Up to 27 days off a year

10 paid Holidays

Mental Health Day

Anniversary Day

Mon-Fri schedule with alternating half

PTO starting on the first day

40 hours paid volunteer time

401K with 5% match

Company paid life insurance

Job summary

Mazuma Credit Union in Olathe, KS is hiring a Relationship Advisor - Personal Banker. This role focuses on building strong member relationships, identifying financial needs, and delivering personalized solutions.

You will process transactions, open and service accounts, and guide lending with a focus on member education. Ideal candidates have cash handling and sales/advising experience, strong organizational skills, and comfort with digital banking tools.

Qualifications

• Minimum 1 year cash handling experience.
• 1 year sales or advising experience.
• 1 year customer service in hospitality or financial institution.
• Demonstrated ability in lieu of experience will be considered.

Responsibilities

• Deliver an exceptional experience to Members by identifying financial needs and providing personalized solutions.
• Process Member transactions accurately and efficiently while maintaining a high level of service.
• Balance vault cash, teller drawers, cash recyclers, and cash dispensing equipment in accordance with procedures.
• Open, service, and maintain personal and small business accounts, CDs, and IRAs.
• Open and maintain fiduciary accounts while ensuring regulatory compliance.
• Assist Members applying for consumer loans and guide them through the lending process.
• Educate Members on digital banking tools and services to meet goals.
• Collaborate with teammates to support branch goals and a positive environment.

Skills

Well-organized

Problem solving

Attention to detail

Customer service mindset

Multi-tasking

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office (Outlook, Word, Excel)

Job description

Mazuma Credit Union in Olathe, KS is hiring a Relationship Advisor - Personal Banker. This role focuses on building strong member relationships, identifying financial needs, and delivering personalized solutions.

You will process transactions, open and service accounts, and guide lending with a focus on member education. Ideal candidates have cash handling and sales/advising experience, strong organizational skills, and comfort with digital banking tools.