Member & Provider Programs Lead (Hybrid NYC)

Oscar Health, Inc.; New York (NY); Híbrido; USD 102.000 - 134.000; Jornada completa

Descripción de la vacante

Oscar Health, Inc. in New York City is hiring an Associate, Member and Provider Programs to join the Member Experience Team. The role requires cross-functional collaboration, strong project management, and clear documentation across initiatives.

You will report into the Senior Manager, MPSO Initiatives. The position is hybrid (3 days in office) with occasional meetings and performance bonuses; base pay ranges from $101,844 to $133,670 per year, plus benefits.

Formación

• Cross-functional collaboration across internal and external stakeholders.
• Strong project management skills demonstrated across multiple initiatives.
• Excellent written and verbal communication required for cross-team alignment.

Responsabilidades

• Leads end-to-end management of cross-functional implementations for member experience and provider programs.
• Assesses impact on operations and workflows; guides program development for consumer experience.
• Identify risks, develop mitigation strategies, and create training, workflows and knowledge bases.
• Lead launch activities with stakeholders and maintain project plans and progress updates.
• Mentor team members and support professional development while ensuring regulatory compliance.

Conocimientos

Cross-functional

Project management

Documentation

Communication

Educación

Bachelor's degree

Descripción del empleo

Oscar Health, Inc. in New York City is hiring an Associate, Member and Provider Programs to join the Member Experience Team. The role requires cross-functional collaboration, strong project management, and clear documentation across initiatives.

You will report into the Senior Manager, MPSO Initiatives. The position is hybrid (3 days in office) with occasional meetings and performance bonuses; base pay ranges from $101,844 to $133,670 per year, plus benefits.