Associate, Member & Provider Programs — Hybrid

Oscar Health, Inc.; Tempe (AZ); Hybrid; USD 92,000 - 120,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Medical/dental/vision benefits

11 paid holidays

Job summary

Oscar Health, Inc. is hiring an Associate, Member and Provider Programs to join the Member Experience Team in Tempe, AZ. The role leads cross-functional initiatives, manages projects, and ensures timely delivery with strong stakeholder engagement.

Reporting to the Senior Manager, MPSO Initiatives, the position requires hybrid work with 3 days in-office. Base pay ranges from $91,659 to $120,303 per year plus benefits and performance bonuses.

Qualifications

• Bachelor's degree or 4+ years of commensurate experience.
• 3+ years of experience in program management.
• 2+ years delivering projects independently and within a team environment.

Responsibilities

• Leads end-to-end management of cross-functional implementations for member experience and provider contact centers.
• Assess impact of new programs on operations and member/provider experiences.
• Identify risks and implement mitigation; develop frontline training and documentation.
• Apply technology to transform workflows and scale operations.
• Mentor team members and support professional development.
• Ensure compliance with applicable laws and regulations.

Skills

Project management

Cross-functional collaboration

Documentation

Stakeholder communication

Education

Bachelor's degree

Job description

Oscar Health, Inc. is hiring an Associate, Member and Provider Programs to join the Member Experience Team in Tempe, AZ. The role leads cross-functional initiatives, manages projects, and ensures timely delivery with strong stakeholder engagement.

Reporting to the Senior Manager, MPSO Initiatives, the position requires hybrid work with 3 days in-office. Base pay ranges from $91,659 to $120,303 per year plus benefits and performance bonuses.