Provider Success Lead – Operations & Data

Oscar Health; New York (NY); Hybrid; USD 97,000 - 127,000; Full time

Benefits offered by this job

Unlimited vacation

Job summary

Oscar Health in New York City is seeking an Associate to join the Provider Success team on a hybrid work schedule with three in-office days per week. The role drives end-to-end provider escalations, collaborates across internal partners, and builds relationships to deliver effective solutions.

The Associate reports to the Manager, Provider Success, and will use data to inform cross-functional strategy while maintaining compliance and delivering high-quality outcomes.

Qualifications

• 3+ years of operations, data analysis, or healthcare consulting.
• 3+ years of project planning with internal and external stakeholders.
• 3+ years designing and improving workflows with procedures/tools.
• Experience communicating complex concepts to diverse audiences.
• Healthcare industry experience.

Responsibilities

• Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development
• Utilizes data to drive business decisions to impact cross-functional strategy
• Develops trusting relationships with internal/external stakeholders through effective communication, collaboration and positive outcomes.
• Supports Oscar team members through knowledge sharing, process documentation, and tooling development
• Other duties as assigned
• Compliance with all applicable laws and regulations

Skills

Operations

Data analysis

Healthcare consulting

Project planning

Stakeholder management

Workflow design

Communication

Analytical thinking

Healthcare experience

SQL

Data visualization

Tools

SQL

Data visualization

Job description

Oscar Health in New York City is seeking an Associate to join the Provider Success team on a hybrid work schedule with three in-office days per week. The role drives end-to-end provider escalations, collaborates across internal partners, and builds relationships to deliver effective solutions.

The Associate reports to the Manager, Provider Success, and will use data to inform cross-functional strategy while maintaining compliance and delivering high-quality outcomes.