VP, Provider Experience & Operations (Hybrid NYC)

Oscar Health; New York (NY); Hybrid; USD 240,000 - 315,000; Full time

Benefits offered by this job

Health benefits

Equity grants

Annual performance bonuses

Job summary

Oscar Health is seeking a VP, Provider Integration & Experience to lead the provider journey and design cross-functional operating models across Claims, Network, Utilization Management and Technology. You will translate data-driven insights into systemic improvements that reduce friction and deliver enterprise ROI.

Based in New York with a hybrid schedule (3 days in-office per week), you will report to the SVP and guide a multi-disciplinary team while shaping long-term provider experience

Qualifications

• 15+ years of healthcare operations or related fields.
• 7+ years in executive-level collaboration and strategic alignment.

Responsibilities

• Act as internal/external voice for the provider experience.
• Shape the provider experience strategy.
• Develop analytical frameworks to assess provider experience health.
• Oversee escalated provider issues across departments.
• Deliver executive-ready reporting to leadership and board.
• Mentor a senior-level team.

Skills

Executive collaboration

Strategic leadership

Change management

Mentoring

Analytical skills

Education

Bachelor's degree or equivalent

MBA / MHA / MPH

Tools

Jira

Salesforce

ServiceNow

Job description

Oscar Health is seeking a VP, Provider Integration & Experience to lead the provider journey and design cross-functional operating models across Claims, Network, Utilization Management and Technology. You will translate data-driven insights into systemic improvements that reduce friction and deliver enterprise ROI.

Based in New York with a hybrid schedule (3 days in-office per week), you will report to the SVP and guide a multi-disciplinary team while shaping long-term provider experience