Membership Shopping & Customer Service Specialist

Sam's Club; Springfield (IL); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase

Paid time off including vacation and parental leave

Educational benefits under Live Better U

Job summary

A leading membership warehouse club in Springfield is seeking an associate to support Membership goals, maintain safety standards, and fulfill Member orders. Responsibilities include providing information on Membership benefits and resolving customer issues. The ideal candidate will work in a fast-paced environment, collaborate with teams, and be dedicated to fostering a positive workplace culture. The position offers competitive pay, a wide range of benefits, and promotes personal and professional development.

Responsibilities

• Develops and supports Membership by processing upgrades and providing information.
• Maintains safety of the facility by following safety standards.
• Fulfills Member orders by pulling items from shelves and ensuring accuracy.
• Provides Member service and resolves issues.
• Acts in accordance with company policies and promotes a culture of belonging.

Job description

A leading membership warehouse club in Springfield is seeking an associate to support Membership goals, maintain safety standards, and fulfill Member orders. Responsibilities include providing information on Membership benefits and resolving customer issues. The ideal candidate will work in a fast-paced environment, collaborate with teams, and be dedicated to fostering a positive workplace culture. The position offers competitive pay, a wide range of benefits, and promotes personal and professional development.