Membership Growth & Engagement Specialist

Civica Associations Conferences & Exhibitions; Centennial (CO); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Generous Vacation

Flexible Hours

Opportunity to Telecommute

Health Insurance

Dental Coverage

Vision Coverage

401k

Partial Cell Phone Reimbursement

Company Support for Educational Programs

Paid Industry Membership Dues

Job summary

Join a dynamic and innovative association management company as a Membership Specialist! This role is perfect for those who thrive in a fast-paced environment and enjoy engaging with multiple clients. You will be the primary contact for various associations, responsible for enhancing member engagement and retention. Your organizational skills and attention to detail will be key as you manage membership processes, provide exceptional customer service, and contribute to the growth of the organization. With opportunities for advancement and a supportive corporate culture that values freedom and responsibility, this position offers a rewarding career path in the nonprofit sector.

Qualifications

• 1-3 years of experience in administrative/customer service roles required.
• Excellent organizational skills and attention to detail are essential.

Responsibilities

• Provide outstanding customer service to nonprofit association clients.
• Coordinate membership processes and maintain accurate database profiles.

Skills

Customer Service

Organizational Skills

Attention to Detail

Written and Verbal Communication

Time Management

Data Analysis

CRM Software

Intermediate Office Suite Skills

Education

Associate's Degree

Bachelor's Degree

Tools

MemberClicks

Microsoft Office

MailChimp

SurveyMonkey

Zoom

Canva

Job description

Join a dynamic and innovative association management company as a Membership Specialist! This role is perfect for those who thrive in a fast-paced environment and enjoy engaging with multiple clients. You will be the primary contact for various associations, responsible for enhancing member engagement and retention. Your organizational skills and attention to detail will be key as you manage membership processes, provide exceptional customer service, and contribute to the growth of the organization. With opportunities for advancement and a supportive corporate culture that values freedom and responsibility, this position offers a rewarding career path in the nonprofit sector.