Member-Focused Teller & Financial Solutions

Capital Credit Union; De Pere (WI); On-site; USD 32,000 - 39,000; Full time

Job summary

Capital Credit Union in De Pere, WI seeks a Teller to assist members in person, drive-ups, or by phone, handling deposits, withdrawals, transfers, and payments with a strong focus on service and sales. The role includes balancing a cash drawer, promoting products, and supporting branch operations.

The position requires basic math, attention to detail, and excellent interpersonal skills to build relationships and resolve member needs effectively.

Qualifications

• Ability to read, write, and understand detailed instructions and perform basic math.
• Ability to operate an online teller terminal and core computer system.
• Knowledge of bank products, services, and procedures for transactions.
• Strong attention to detail and accuracy in daily tasks.
• Good communication and interpersonal skills for member interactions.

Responsibilities

• Process deposits, withdrawals, loan payments, transfers, check cashing, and more.
• Promote Credit Union products and services to members and cross-sell when appropriate.
• Balance cash drawer daily and resolve discrepancies per policy.
• Open/close the branch following procedures and support team as needed.
• Assist in training new employees and provide back-up across departments.

Skills

Cash handling

Customer service

Interpersonal skills

Cross-selling

Attention to detail

Mathematical ability

Operating online teller terminal

Basic computer skills

Education

High school diploma

Tools

Online teller terminal

Core computer system

Email

Coin processing machine

Adding machine

Job description

Capital Credit Union in De Pere, WI seeks a Teller to assist members in person, drive-ups, or by phone, handling deposits, withdrawals, transfers, and payments with a strong focus on service and sales. The role includes balancing a cash drawer, promoting products, and supporting branch operations.

The position requires basic math, attention to detail, and excellent interpersonal skills to build relationships and resolve member needs effectively.