Member-Focused Bank Teller

Capital Credit Union - WI; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Capital Credit Union in Green Bay, WI seeks an in-person Teller to assist members at the branch and via drive-ups, handling deposits, withdrawals, transfers, and other routine transactions with accuracy and courtesy.

The role focuses on building member relationships, promoting services, and educating members about online banking solutions while maintaining cash drawer balance and daily reconciliation.

Qualifications

• High school diploma or equivalent.
• Basic math and clerical skills.
• Ability to handle cash transactions accurately.

Responsibilities

• Assist members in person, drive-ups, and by telephone using an on-line teller terminal to process transactions.
• Process special member requests such as account research, stop payments, direct deposit, ACH, payroll deduction, wire transfers, and safe deposit boxes.
• Build financial relationships with members using a consultative approach and refer to other specialists.
• Educate members about Home Banking, E-Services and other products; promote Credit Union services as needed.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Sales orientation

Education

High school diploma

Tools

Core banking software

Coin processing machine

Job description

Capital Credit Union in Green Bay, WI seeks an in-person Teller to assist members at the branch and via drive-ups, handling deposits, withdrawals, transfers, and other routine transactions with accuracy and courtesy.

The role focuses on building member relationships, promoting services, and educating members about online banking solutions while maintaining cash drawer balance and daily reconciliation.