Member-Focused Teller & Financial Solutions Advocate

Capital Credit Union - WI; Shawano (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Capital Credit Union - WI is seeking a friendly, detail-oriented Teller to assist members with transactions, info requests, and financial products. You will handle deposits, withdrawals, loan payments, transfers, and account inquiries while maintaining accuracy and strong service standards.

In this role you will balance cash drawers daily, support drive-thru operations, and contribute to member relationships by cross-selling appropriate services with a consultative approach.

Qualifications

• Ability to read, write, and comprehend instructions and memos. Basic math skills.
• Experience operating an online teller terminal and core banking system.
• Knowledge of deposits, withdrawals, transfers, and account inquiries.

Responsibilities

• Process deposits, withdrawals, loan payments, transfers, check cashing, and account info.
• Balance cash drawer daily and report errors.
• Assist members in person, via drive-ups, and by phone with questions and product referrals.

Skills

Customer service

Cash handling

Math aptitude

Communication

Sales orientation

Education

High school diploma

Tools

Online teller terminal

Core banking system

Job description

Capital Credit Union - WI is seeking a friendly, detail-oriented Teller to assist members with transactions, info requests, and financial products. You will handle deposits, withdrawals, loan payments, transfers, and account inquiries while maintaining accuracy and strong service standards.

In this role you will balance cash drawers daily, support drive-thru operations, and contribute to member relationships by cross-selling appropriate services with a consultative approach.