Member Financial Services Advisor

Michigan State University Federal Credit Union; Algonquin (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Company-paid benefits

Paid parental leave

Tuition reimbursement

401(k) match

Paid holidays

PTO

Job summary

Michigan State University Federal Credit Union is seeking a Financial Services Specialist to deliver outstanding member service, drive sales, and deepen relationships. The role involves accurate transaction processing, account opening, and offering tailored financial guidance to members in a fast-paced branch environment.

Onsite at the Algonquin, IL location, the position requires strong communication and risk awareness, with opportunities to grow into business services and coaching

Qualifications

• High school diploma or equivalent required.
• Strong communication and relationship-building skills.
• Ability to manage time and risk with attention to fraud prevention.
• Willingness to work onsite in Algonquin, IL.

Responsibilities

• Deliver exceptional member service and drive sales across Credit Union products.
• Process transactions accurately and open accounts in line with procedures.
• Identify fraud indicators and escalate to the Fraud Department for investigation.

Skills

Communication

Relationship building

Time management

Fraud prevention

Risk mitigation

Education

High school diploma

Job description

Michigan State University Federal Credit Union is seeking a Financial Services Specialist to deliver outstanding member service, drive sales, and deepen relationships. The role involves accurate transaction processing, account opening, and offering tailored financial guidance to members in a fast-paced branch environment.

Onsite at the Algonquin, IL location, the position requires strong communication and risk awareness, with opportunities to grow into business services and coaching