Member Service & Financial Transactions Rep

Straits Area Fed Credit Union; Inverness Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Annual raises

Promotions

Paid vacation

Sick time

401k contributions

Health insurance

Job summary

Straits Area Federal Credit Union (SAFCU) seeks a Full Service Representative in Michigan to assist members with financial transactions and inquiries. The role emphasizes accuracy, professionalism, and strong member relationships.

Responsibilities include handling transactions, promoting services, and maintaining knowledge of policies and regulations. Availability Monday–Friday with occasional Saturdays is required. SAFCU offers competitive pay and benefits.

Qualifications

• Provide friendly, professional member service.
• Handle member inquiries and transactions accurately.
• Maintain confidentiality of member information.
• Demonstrate knowledge of credit union products and standards.

Responsibilities

• Respond to members in a courteous, timely manner and process financial transactions.
• Book appointments for members as requested.
• Maintain confidentiality and adhere to policies and laws.
• Promote credit union products and services to members.
• Meet deadlines and resolve questions or concerns.

Skills

Customer service

Multitasking

Communication skills

Confidentiality

Team player

Professionalism

Education

High school diploma or equivalent

Job description

Straits Area Federal Credit Union (SAFCU) seeks a Full Service Representative in Michigan to assist members with financial transactions and inquiries. The role emphasizes accuracy, professionalism, and strong member relationships.

Responsibilities include handling transactions, promoting services, and maintaining knowledge of policies and regulations. Availability Monday–Friday with occasional Saturdays is required. SAFCU offers competitive pay and benefits.