Member Experience & Wellness Concierge

vasafitnessexternalcareers; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free gym memberships (2)

401(k) options

Employee Assistance Program - free/low

Paid Time Off

Medical/Dental/Vision benefits

Paid Parental Leave

Job summary

VASA Fitness is seeking a Member Experience Specialist in Tucson to greet members, drive memberships and training options, and keep the club welcoming. You’ll engage guests with a warm, professional approach while promoting services and maintaining a clean, inviting space.

Ideal candidates have 1+ year of customer service, a passion for health and fitness, and the ability to pass a background check. Bilingual skills or CPR certification are a plus, with opportunities to grow within a supportive

Qualifications

• 1+ year of customer service experience.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification is a plus.

Responsibilities

• Greet members warmly, set the tone, and assist with memberships and upgrades.
• Guide members on personal training options and club programs.
• Keep the club clean, organized, and welcoming for every visit.
• Conduct tours and conversations to drive memberships and PT sales.

Skills

Customer service

Membership sales

Communication

Bilingual skills or CPR

Job description

VASA Fitness is seeking a Member Experience Specialist in Tucson to greet members, drive memberships and training options, and keep the club welcoming. You’ll engage guests with a warm, professional approach while promoting services and maintaining a clean, inviting space.

Ideal candidates have 1+ year of customer service, a passion for health and fitness, and the ability to pass a background check. Bilingual skills or CPR certification are a plus, with opportunities to grow within a supportive