Member Experience Champion: Front Desk & Wellness

vasafitnessexternalcareers; Sandy (UT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program (EAP)

Job summary

VASA Fitness in Sandy, Utah seeks a Member Experience Specialist to greet members, answer questions, and guide them through memberships and training options. You will help maintain a clean, inviting club environment and contribute to a positive member journey.

Ideal candidates bring strong communication skills, a customer-service mindset, and an interest in health and wellness. Background checks are required; bilingual skills or CPR certification are a plus.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to make VASA feel like home.
• Assist with tours and conversations to drive memberships and services.

Job description

VASA Fitness in Sandy, Utah seeks a Member Experience Specialist to greet members, answer questions, and guide them through memberships and training options. You will help maintain a clean, inviting club environment and contribute to a positive member journey.

Ideal candidates bring strong communication skills, a customer-service mindset, and an interest in health and wellness. Background checks are required; bilingual skills or CPR certification are a plus.