Member Experience & Wellness Advocate

Socket.dev; Orem (UT); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

EAP (free therapy, financial advising,

Paid Time Off

Medical/Dental/Vision

Paid Parental Leave

Career growth

Job summary

VASA Fitness is seeking a Member Experience Specialist to greet members, build personal connections, and guide them on memberships and personal training options. You will help keep the club inviting and organized, ensuring every guest feels valued and motivated to return.

The role focuses on delivering a welcoming experience, advising on membership options, and supporting a positive, health-focused community within the club.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service; membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and build personal connections at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized and ensure a welcoming environment.
• Present information about memberships and tours to promote engagement.

Skills

Communication skills

Professional approach

Multi-tasking

Independent work

Customer service

Membership sales

Bilingual or CPR a plus

Job description

VASA Fitness is seeking a Member Experience Specialist to greet members, build personal connections, and guide them on memberships and personal training options. You will help keep the club inviting and organized, ensuring every guest feels valued and motivated to return.

The role focuses on delivering a welcoming experience, advising on membership options, and supporting a positive, health-focused community within the club.