Member Experience Concierge

vasafitnessexternalcareers; Boise (ID); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Base rate + commission

Flexible shifts

Wellness benefits + gym memberships

401(k) options + EAP

Paid Time Off

Job summary

VASA Fitness is seeking a Member Experience Specialist to greet members, drive membership sales, and maintain a welcoming, clean club environment. You’ll explain memberships, upgrades, and personal training options, while delivering friendly, energetic service.

The role emphasizes strong communication, independent multitasking, and a genuine interest in health and wellness. Bilingual abilities or CPR certification are a plus. Competitive schedule includes opening and evening shifts.

Qualifications

• Strong communication skills required.
• Ability to multi-task and work independently.
• 1+ year in customer service or sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to help members feel at home.
• Engage with members to motivate and support their fitness journey.
• Assist with tours and sales conversations to meet goals.

Skills

Strong communication

Multi-tasking

Customer service

Health & fitness interest

Background check

Bilingual skills or CPR

Job description

VASA Fitness is seeking a Member Experience Specialist to greet members, drive membership sales, and maintain a welcoming, clean club environment. You’ll explain memberships, upgrades, and personal training options, while delivering friendly, energetic service.

The role emphasizes strong communication, independent multitasking, and a genuine interest in health and wellness. Bilingual abilities or CPR certification are a plus. Competitive schedule includes opening and evening shifts.