Member Experience Concierge

vasafitnessexternalcareers; Curtis (UT); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Complimentary gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision

Paid Parental Leave

Job summary

VASA Fitness in Orem, UT seeks a Member Experience Specialist to greet members, build personal connections, and keep the club clean and welcoming. You’ll guide members on memberships, upgrades, and personal training options, making every visit feel valued.

As the first friendly face, you’ll multitask at the front desk, give tours, and assist with member services while upholding our high standards. Bilingual skills or CPR certification are a plus.

Qualifications

• 1+ year of customer service experience (membership sales preferred).
• Strong communication skills with a professional approach.
• Interest in health, wellness and fitness.

Responsibilities

• Greet members warmly and create personal connections.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting at all times.
• Provide tours and assist with member services and inquiries.

Skills

Strong communication

Multi-tasking

Customer service experience

Bilingual skills or CPR

Interest in health & fitness

Job description

VASA Fitness in Orem, UT seeks a Member Experience Specialist to greet members, build personal connections, and keep the club clean and welcoming. You’ll guide members on memberships, upgrades, and personal training options, making every visit feel valued.

As the first friendly face, you’ll multitask at the front desk, give tours, and assist with member services while upholding our high standards. Bilingual skills or CPR certification are a plus.