Member Experience & Teller Specialist

Communication Federal Credit Union; Topeka (KS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Paid holidays

Medical plan

Dental & Vision

Life insurance

FSA

Tuition assistance

Employee discounts

Job summary

Communication Federal Credit Union in Topeka, KS is hiring a Member Service Representative to deliver exceptional member experiences by processing teller transactions accurately, cross-selling credit union products, and serving as the frontline contact for members.

The ideal candidate has at least 1 year of experience in financial services or retail sales, strong interpersonal and communication skills, a high school diploma or GED, and the ability to handle multiple tasks in a fast-paced,

Qualifications

• Must have strong interpersonal and communication skills.
• Excellent customer service oriented mindset.
• Ability to accurately process transactions and requests.
• Thrives handling multiple tasks in a fast-paced, service-oriented environment.

Responsibilities

• Accurately process teller transactions, including deposits, withdrawals, and loan payments.
• Serve as primary contact and build relationships with CFCU members.
• Understand and cross-sell CFCU products and services.
• Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.

Skills

Interpersonal skills

Excellent communication

Customer service oriented

Active listening

multitasking

Education

High school diploma or GED

Job description

Communication Federal Credit Union in Topeka, KS is hiring a Member Service Representative to deliver exceptional member experiences by processing teller transactions accurately, cross-selling credit union products, and serving as the frontline contact for members.

The ideal candidate has at least 1 year of experience in financial services or retail sales, strong interpersonal and communication skills, a high school diploma or GED, and the ability to handle multiple tasks in a fast-paced,