Member Experience Specialist | 401(k) Match & Benefits

Communication Federal Credit Union; Norman (OK); In loco; USD 21.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

401(k) match

Paid holidays

Low-cost medical plans

Dental and vision

Life, AD&D and long-term disability

Flexible spending accounts

Tuition assistance

Employee perks and discounts

Descrizione del lavoro

Communication Federal Credit Union in Norman, Oklahoma seeks a Member Service Representative to deliver exceptional member experiences, process teller transactions, and cross-sell financial products. The role emphasizes accuracy, speed, and courteous service in a busy credit union environment.

Qualified candidates have at least 1 year of experience in financial services or retail customer sales, and a high school diploma or GED.

Competenze

• High school diploma or GED required.
• Minimum 1 year of experience in financial institution or retail customer sales/service.
• Prior cash-handling experience preferred.
• EEO employer; diverse workplace and non-discrimination.

Mansioni

• Accurately process teller transactions, including deposits, withdrawals, and loan payments.
• Serve as primary contact and build relationships with CFCU members.
• Understand and cross-sell CFCU products and services.
• Achieve individual and branch goals for member experience and transaction accuracy.
• Work Schedule: Mon-Fri and rotating Saturdays.

Conoscenze

Customer service

Cash handling

Communication

Multi-tasking

Formazione

High school diploma or GED

Strumenti

Cash register

Descrizione del lavoro

Communication Federal Credit Union in Norman, Oklahoma seeks a Member Service Representative to deliver exceptional member experiences, process teller transactions, and cross-sell financial products. The role emphasizes accuracy, speed, and courteous service in a busy credit union environment.

Qualified candidates have at least 1 year of experience in financial services or retail customer sales, and a high school diploma or GED.