Member Experience Specialist | Teller & Customer Service

Communication Federal Credit Union; Yukon (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

20% 401(k) match up to 5%

11 paid holidays

Medical plans from $5 per pay period (

Dental, vision, disability, life

Flexible spending accounts

Tuition assistance

Employee discounts

Job summary

Communication Federal Credit Union in Yukon, OK is seeking a Member Service Representative to deliver friendly, accurate teller service and cross-sell financial products. You will process deposits, withdrawals, loan payments, and assist members with needs while upholding the credit union's service standards.

The role requires a high school diploma or GED, at least 1 year in financial or retail customer sales/service, and comfort with cash handling.

Qualifications

• High school diploma or GED.
• Minimum 1 year in financial institution or retail customer sales/service.
• Prior cash-handling experience preferred.

Responsibilities

• Process teller transactions, including deposits, withdrawals, and loan payments.
• Serve as primary contact and build relationships with members.
• Understand and cross-sell CFCU products and services.
• Achieve individual and branch goals for member experience and transaction accuracy.

Skills

Customer service

Cash handling

Sales

Communication

Education

High school diploma or GED

Job description

Communication Federal Credit Union in Yukon, OK is seeking a Member Service Representative to deliver friendly, accurate teller service and cross-sell financial products. You will process deposits, withdrawals, loan payments, and assist members with needs while upholding the credit union's service standards.

The role requires a high school diploma or GED, at least 1 year in financial or retail customer sales/service, and comfort with cash handling.