Member Experience & Tech Support Specialist

Sam's East, Inc.; Panama City (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off (PTO)

Employee discounts

Job summary

Sam's Club is hiring at its Panama City location to deliver exceptional member service, operate the checkout area, and assist with purchases, returns, and exchanges. The role emphasizes promoting Sam's Club products and guiding members on self-service technology, while upholding safety and integrity standards.

Team members assist with payments, transfers, and safeguarding Sam's Club assets, and may train colleagues on processes and new technology as programs roll out.

Qualifications

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes purchases, returns, and exchanges.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes purchases.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and new programs.
• Maintains safety and security by following company policies and procedures.

Skills

Customer service

Cash handling

Training others

Tools

POS system

Self-checkout tech

Job description

Sam's Club is hiring at its Panama City location to deliver exceptional member service, operate the checkout area, and assist with purchases, returns, and exchanges. The role emphasizes promoting Sam's Club products and guiding members on self-service technology, while upholding safety and integrity standards.

Team members assist with payments, transfers, and safeguarding Sam's Club assets, and may train colleagues on processes and new technology as programs roll out.