Member Experience Specialist — Service & Support

Sam's Club; Panama City (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company-paid life insurance

Job summary

Sam's Club in Panama City, FL is seeking a Member Frontline Services associate to provide outstanding member service, handle payments, returns, refunds, and exchanges, and assist with merchandise decisions. You will operate the checkout area and process purchases in a fast-paced setting.

You will promote Sam's Club products, guide members on self-service technology, and help maintain store safety and cleanliness while delivering a positive shopping experience.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provide member service and resolve issues at the checkout.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Operate the front-end area and process member purchases.
• Maintain a safe, clean, and organized checkout area.

Skills

Retail experience

Cash register operation

Mobile apps experience

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Panama City, FL is seeking a Member Frontline Services associate to provide outstanding member service, handle payments, returns, refunds, and exchanges, and assist with merchandise decisions. You will operate the checkout area and process purchases in a fast-paced setting.

You will promote Sam's Club products, guide members on self-service technology, and help maintain store safety and cleanliness while delivering a positive shopping experience.