Member Experience Specialist - Service, Tech Support & Growth

Sam's East, Inc.; Town of Florida (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & family leave

Live Better U education benefits

Job summary

Sam's Club in New Port Richey, FL is seeking a team member to provide member service, process purchases, and promote our products and services at the front end. You will assist members with self-service technology and help resolve issues to ensure a smooth shopping experience.

The role includes maintaining the checkout area, handling payments, returns, refunds, and exchanges per policy, and supporting safety and merchandise organization throughout the store.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.

Skills

Retail experience including operating

Mobile retail applications

Job description

Sam's Club in New Port Richey, FL is seeking a team member to provide member service, process purchases, and promote our products and services at the front end. You will assist members with self-service technology and help resolve issues to ensure a smooth shopping experience.

The role includes maintaining the checkout area, handling payments, returns, refunds, and exchanges per policy, and supporting safety and merchandise organization throughout the store.