Member Experience Specialist

Sam's Club; Bradenton (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club is seeking team members for the Bradenton, FL location to deliver member service, operate checkout areas, and assist with purchases, returns and exchanges. You will guide members on self-service technology and support payments, refunds and safety procedures.

The role emphasizes customer focus, teamwork, adaptability to change, and a commitment to ethics and integrity in daily operations.

Qualifications

• Retail experience including operating front-end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Maintain checkout areas and process member purchases.
• Promote Sam's Club products and services.
• Guide members on self-service technology and assist with payments, returns, refunds, and exchanges.
• Ensure safety, security and a safe shopping environment.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club is seeking team members for the Bradenton, FL location to deliver member service, operate checkout areas, and assist with purchases, returns and exchanges. You will guide members on self-service technology and support payments, refunds and safety procedures.

The role emphasizes customer focus, teamwork, adaptability to change, and a commitment to ethics and integrity in daily operations.