Member Experience Specialist

Sam's Club; Pensacola (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

Paid time off

Education assistance

Job summary

Sam's Club in Pensacola, FL is seeking an associate to provide member service, maintain the checkout area, and resolve member issues. You will promote products and assist members with purchases and self-service technology, while ensuring a safe and efficient shopping environment.

The role involves handling payments, returns, refunds, exchanges, and following company policies. It also includes training and supporting team members, with a focus on exceptional customer service and operational

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Promotes Sam's Club products and services.
• Assists members with purchasing decisions and self-service technology.

Skills

Retail experience

Mobile apps experience

Job description

Sam's Club in Pensacola, FL is seeking an associate to provide member service, maintain the checkout area, and resolve member issues. You will promote products and assist members with purchases and self-service technology, while ensuring a safe and efficient shopping environment.

The role involves handling payments, returns, refunds, exchanges, and following company policies. It also includes training and supporting team members, with a focus on exceptional customer service and operational