Member Experience Team Lead – Front-End

Sam's Club; Littleton (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off (PTO)

Life insurance

Job summary

Sam's Club in Littleton, CO is looking for a front-end associate to support member service and supervision of the checkout area. You will assist management in training, scheduling, and communicating goals to associates to ensure efficient operations and policy adherence.

You will help members with purchases, operate registers or self-checkout, and support pickup orders while promoting membership benefits and ensuring a positive shopping experience.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates by assigning duties and providing guidance.
• Provide member service by engaging with members, assisting with purchases, and promoting membership benefits.

Skills

Customer service

Team leadership

Job description

Sam's Club in Littleton, CO is looking for a front-end associate to support member service and supervision of the checkout area. You will assist management in training, scheduling, and communicating goals to associates to ensure efficient operations and policy adherence.

You will help members with purchases, operate registers or self-checkout, and support pickup orders while promoting membership benefits and ensuring a positive shopping experience.