Member Experience Specialist & Tech Guide

Sam's West, Inc.; Green Wood Knolls (MD); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Paid time off

Education assistance

Job summary

Sam's Club in Littleton, CO is seeking a Front Line Associate to provide member service, assist with purchases, and maintain the checkout area. You will promote Sam's Club products and services, assist with payments, returns, refunds, and exchanges, and support with safety and store operations.

This role emphasizes member engagement and efficient service. The position offers competitive wages, benefits, and opportunities for training and development, including new technology and program

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Working with mobile retail applications.
• Ability to handle payments, returns, refunds, and exchanges per policy.

Responsibilities

• Provides member service and assists with purchasing decisions.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Verifies membership cards and identifies member needs.
• Ensures safety, security, and cleanliness in the store environment.

Skills

Customer service

Cashier experience

POS systems

Tools

Mobile apps

POS terminal

Job description

Sam's Club in Littleton, CO is seeking a Front Line Associate to provide member service, assist with purchases, and maintain the checkout area. You will promote Sam's Club products and services, assist with payments, returns, refunds, and exchanges, and support with safety and store operations.

This role emphasizes member engagement and efficient service. The position offers competitive wages, benefits, and opportunities for training and development, including new technology and program