Member Experience Specialist

Sam's Club; Fort Collins (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave

Employee discounts

Job summary

Sam's Club in Fort Collins, CO is seeking a front-end associate to provide member service, handle checkout duties, and support customers with self-service technology. You will assist with purchases, refunds, and exchanges according to store policies, while maintaining a safe and organized shopping environment.

The role emphasizes member engagement, merchandising, and teamwork, with opportunities to train others and contribute to a positive store culture.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Experience working with mobile retail applications

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; processes purchases and returns.
• Promotes Sam's Club products and services; guides members on self-service technology.

Skills

Retail experience

Cashier operation

Customer service

Mobile apps

Job description

Sam's Club in Fort Collins, CO is seeking a front-end associate to provide member service, handle checkout duties, and support customers with self-service technology. You will assist with purchases, refunds, and exchanges according to store policies, while maintaining a safe and organized shopping environment.

The role emphasizes member engagement, merchandising, and teamwork, with opportunities to train others and contribute to a positive store culture.