Member Services Specialist - Front End & Member Support

Sam's Club; Thornton (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Life insurance

Job summary

Sam's Club in Thornton, CO is seeking a Front End Associate to deliver member service, operate checkout equipment, and assist customers with purchases, returns and exchanges.

You will maintain a clean, safe shopping environment, promote products and services, and help members with self‑service technology while following company policies.

This role includes learning new systems, supporting training for teammates, and contributing to a positive, inclusive store culture.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service.
• Operate checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges.
• Maintain safety and security procedures.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's Club in Thornton, CO is seeking a Front End Associate to deliver member service, operate checkout equipment, and assist customers with purchases, returns and exchanges.

You will maintain a clean, safe shopping environment, promote products and services, and help members with self‑service technology while following company policies.

This role includes learning new systems, supporting training for teammates, and contributing to a positive, inclusive store culture.