Member Experience Team Lead – Front End

Sam's East, Inc.; Easton (Northampton County); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's East, Inc. in Easton, PA is seeking a position responsible for supervising associates, assigning duties, coaching, and ensuring high levels of member service within the club environment.

You will manage front-end operations, assist members with purchases and memberships, process transactions at registers or self-checkout, and uphold company policies while promoting Sam's Club products and benefits. Join a team that values integrity, teamwork, and customer focus, with opportunities for

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates by assigning duties and providing direction and feedback.
• Promote membership and process memberships, upgrades, and accounts.
• Assist members with purchases, locate merchandise, and guide on self-checkout.

Skills

Customer service

Retail experience

Front-end operations

Job description

Sam's East, Inc. in Easton, PA is seeking a position responsible for supervising associates, assigning duties, coaching, and ensuring high levels of member service within the club environment.

You will manage front-end operations, assist members with purchases and memberships, process transactions at registers or self-checkout, and uphold company policies while promoting Sam's Club products and benefits. Join a team that values integrity, teamwork, and customer focus, with opportunities for