Front-End Team Lead: Member Experience Champion

Sam's East, Inc.; Altoona (PA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education benefit (Live Better U)

Job summary

Sam's Club in Altoona, PA is seeking a front-end associate to supervise the front-end area, assist members, and operate the cash register. You will support management, promote memberships, and assist with upgrades and credit account processing.

You will deliver member service, help customers with purchasing decisions, guide self-checkout, and keep the club area tidy and well stocked. Emphasizes Open Door Policy and teamwork to meet service goals.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and provide direction.
• Promote membership and process memberships and credit accounts.
• Provide member service and assist with purchases and self-service technology.

Skills

Customer service

Cash register operation

Self-checkout

Tools

Cash register

Job description

Sam's Club in Altoona, PA is seeking a front-end associate to supervise the front-end area, assist members, and operate the cash register. You will support management, promote memberships, and assist with upgrades and credit account processing.

You will deliver member service, help customers with purchasing decisions, guide self-checkout, and keep the club area tidy and well stocked. Emphasizes Open Door Policy and teamwork to meet service goals.