Member Experience Team Lead

Walmart; South Carolina; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition assistance

Employee discounts

Job summary

Sam's Club in Spartanburg, SC is seeking a full-time front-end associate to supervise a team, train staff, and support member service at the club. You will assist with memberships, guide customers, and handle cash transactions at the register or self-checkout area.

The role emphasizes adherence to company policies, Open Door Policy, and maintaining a positive member experience while achieving performance goals. Shifts may vary, and benefits are available.

Qualifications

• 6 months retail experience including operating front-end equipment such as cash register
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties, provide training and guidance
• Deliver member service and assist with purchases and memberships
• Manage area, organize merchandise, handle returns and deposits
• Develop processes to meet business needs and ensure compliance
• Lead teams and promote a culture of integrity and belonging

Skills

Customer service

Retail experience

Tools

Cash register

Job description

Sam's Club in Spartanburg, SC is seeking a full-time front-end associate to supervise a team, train staff, and support member service at the club. You will assist with memberships, guide customers, and handle cash transactions at the register or self-checkout area.

The role emphasizes adherence to company policies, Open Door Policy, and maintaining a positive member experience while achieving performance goals. Shifts may vary, and benefits are available.