Member Experience Team Lead

Sam's Club; Snellville (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Snellville, GA is seeking an associate to support supervision of front-end operations and member service delivery. You will assign duties, train associates on processes, and help resolve member issues according to company guidelines, while upholding Open Door Policy.

You will engage in recruiting, scheduling and coaching to meet membership goals, support member information and processing, and promote Sam's Club products and services.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area and communicate goals and feedback.
• Assist management with recruitment, scheduling, coaching and evaluating staff.

Skills

Retail experience

Front-end equipment

Customer service

Front-end team leadership

Job description

Sam's Club in Snellville, GA is seeking an associate to support supervision of front-end operations and member service delivery. You will assign duties, train associates on processes, and help resolve member issues according to company guidelines, while upholding Open Door Policy.

You will engage in recruiting, scheduling and coaching to meet membership goals, support member information and processing, and promote Sam's Club products and services.